• SIRXMKT002 Use social media to engage customers
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Eze Training

SIRXMKT002 Use social media to engage customers - Nationally Accredited

SIRXMKT002 Use social media to engage customers - Nationally Accredited

$599.00 AUD
$0.00 AUD $599.00 AUD
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Available Australia Wide | Nationally Accredited | Online Only

Develop the skills to confidently use social media platforms to connect with customers, promote your services and build stronger online engagement with SIRXMKT002 – Use Social Media to Engage Customers.

This nationally recognised unit provides the knowledge and skills required to manage social media interactions, create customer engagement opportunities and use online platforms to support business goals.

Completed 100% online and self-paced, this unit is ideal for professionals, business owners and employees who want to improve their social media skills and strengthen their online presence.

Throughout this unit, you’ll learn how to:

  • Use social media platforms to engage with customers
  • Create content that supports business goals
  • Promote products and services online
  • Communicate professionally with customers through social platforms
  • Monitor customer interactions and respond appropriately
  • Follow workplace policies and procedures when managing social media

This unit is suitable for businesses across a range of industries, including beauty, cosmetic tattoo, body piercing, personal services and small business environments.

Whether you’re building your brand, promoting your services or managing customer communication online, SIRXMKT002 provides practical skills to help you create stronger digital connections.

Not sure if this course is the right pathway for you? Book a time to speak with our team and we’ll help you find the best training option.

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Course Information

Course Summary

SIRXMKT002 – Use Social Media to Engage Customers is a nationally recognised unit designed to develop social media skills for customer engagement, online communication and promoting products and services.

Completed online and self-paced, this unit supports businesses and professionals to build stronger customer connections through social media.

Course Prerequisites

No prerequisites are required to enrol in or complete this
course.

Student Requirements

  • Basic Language, literacy and numeracy skills in English (LLN)
  • Victorian Student Number (VSN) – Victoria only
  • Unique Student Identifier (USI) – Australia wide
  • Access to a functional pc or tablet device with video recording capabilities, internet access and Chrome internet browser.

What is USI?

Unique Student Identifier (USI) – Australia wide:

A USI is a reference number made up of numbers and letters. It creates a secure
online record of your nationally recognised training that you can access
anytime and anywhere, and it’s yours for life.

To receive a Statement of Attainment when completing your
course, you will need to give us a copy your USI number. Creating a USI is
free.

To obtain this USI if you don’t already have one please
follow the link below: http://www.usi.gov.au

Topics

The course covers the theory and practice associated with:

  • Prepare to use social media.
  • Use social media to enhance customer engagement.
  • Promote products and services,
  • Review social media use.

Course Duration

Online: self paced, approximately 72 hours. 3 months course access online.

Course Delivery Method

Online Learning

Flexible, self-paced learning that allows you to study from anywhere, at any
time.

Payment Options

Select the payment option that best suits you during
checkout. We also offer flexible payment options through Zip Pay and Afterpay.

Click here for more information about our payment
options.

Student Support

Our support staff are available to students and potential students who require support during office hours via email or phone.

How to Enrol

Process your payment by completing the checkout process.
Once payment is received you will receive more information from our training team!

DOWNLOAD COURSE INFORMATION SHEET

Payment Help

Learner funding is available via EduPay and ZipPay

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